This Privacy Policy outlines how Pillarstate and its subsidiaries ("we") use and protect an individual’s personal data, including data from our website.

Pillarstate is committed to obtaining user data lawfully and transparently, with your consent. We also prioritize the privacy of our clients and website users.

If you have questions about this Privacy Policy or how your personal data is being processed, please contact our Data Protection Officer at:

info@pillarstate.com.

 

1. How We Collect Your Personal Data

We collect personal data you provide when you:

• Subscribe to our mailing list 
• Register interest in our products or services
• Request marketing materials
• Respond to our online adverts by filling out a form
• Provide feedback to Pillarstate or team members
• Apply for a job at Pillarstate or our sister companies
  
   

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data, including but not limited to:

• Identity: Name, date of birth, gender, birth city and country, passport information
• Contact Information: Contact/postal address, billing address, email addresses, telephone numbers, proof of identity and address in accordance with UK AML legislation
• Financial & Transactional Data: Bank account details, payment details
• Technical & Profiling Data: Usernames, passwords, purchases, operating system, devices used, pages viewed, and interaction times
  
   

3. Storing Your Data

Pillarstate securely stores your personal data and documents using secure systems and technology. We may contract third parties to process your data, following our direct instructions and for no other purpose.

 

4. Your Rights (Accessing Your Data)

You can request that we do not use your data for marketing purposes by unsubscribing from communications or contacting us at info@pillarstate.com to withdraw your consent.

Under GDPR, you have the right to:

• Be informed about your data (this privacy policy)
• Request access to data we hold about you
• Request data transfer to another person (with their permission)
• Opt out of direct marketing (info@pillarstate.com)
• Request deletion of your data (where legally permitted)
• Request data processing restrictions
  
   

5. Contacting You

We will only contact you if:

• You’ve requested contact
• You’ve provided your contact information through our marketing channels
• Your contact details are in a third-party contact list with your consent
• We believe products or services offered by us or our partners are of legitimate interest to you

You will receive communication from Pillarstate if you’ve contacted us using an online form. We also engage in business-to-business marketing, and our partners may contact you about relevant products or services.

 

6. Use of Cookies and Pixels

We use cookies to:

• Collect anonymized data about website visitors and pages visited for improvements
• Ensure content is easy to find and preferences are remembered
• Recognize registered site visitors

We use pixels to:

• Collect anonymized data on email engagement
• Understand the type of device used for better client insights
  
   

7. Informing Us of Changes to Your Data

It's important that we hold accurate and up-to-date data for you. Please inform us of any changes by contacting info@pillarstate.com.

8. Legal Information

Contact the Data Protection Officer at:

Pillarstate, 20 Wenlock Road, London, N1 7GU

Or email info@pillarstate.com. Please address all correspondence to the Data Protection Officer. Pillarstate ltd is registered in England under registration number 16157901.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy. Find updates on this page, and we may email you with amended details.

 

10. Your Right to Complain

If you have concerns about how Pillarstate handles your data or a specific data-related complaint, contact the Data Protection Officer using the details in section 8.